Unwired Accelerator setup

Cannot start ASA database:

Connection error: Unable to initialize requested communication links

If you receive this error when trying to start the ASA database using startdb, check the global.properties.xml and server.xml files to make sure you changed the ASA port number to the correct value. The default is 4747. If you changed the value, it must be the same in both places.

You can also check the datamanager.log file, located in x:\tmp\logs, for database-related error messages.

Cannot start the Portal Interface:

File Not Found 404 error

If you receive this error when trying to start Portal Interface, make sure you:

• Ran config to change localhost to your machine name (such as lab2k) and to set other values as described in Unwired Accelerator Installation Guide.

• Changed the machine name and domain name for your network as described in Unwired Accelerator Installation Guide.

• Entered the URL correctly to access Portal Interface as described in “Accessing Portal Interface”.

• Are using the correct port number; for example, 4040 when running in Tomcat, and 8080 (required) when running in EAServer.

Cannot start Mobile Web Studio

If you cannot start Mobile Web Studio, verify that you are using:

• Internet Explorer and not Netscape.

• The correct version of Internet Explorer as described in Unwired Accelerator Installation Guide.

• The correct port number, for example, 4040 when running in Tomcat, and 8080 (required) when running in EAServer.

Mobile Web Studio window does not display

If the Mobile Web Studio window does not display, but the browser window with the Close button does display, after entering the following in the Web browser:

http://hostname.domain:port/onepage/index.html

you may have disabled pop-ups in the Web browser. The Mobile Web Studio application requires pop-ups.

You can:

• Enable pop-ups in your Web browser.

• Alternatively, if you do not want to enable pop-ups, you can access Mobile Web Studio by entering the following in the Web browser:

http://hostname.domain:port/onepage/loader.jsp

Cannot log in to Mobile Web Studio or EAServer, after deploying a mobile application

Assuming the mobile application works and was deployed correctly from Mobile Web Studio, check the uwp.err file, located in WorkRoot, for clues. If you see a message similar to the following, your localhost listener is probably not working:

HTTPUtils - getHTTPResponse: connection error: java.net.ConnectException: Connection refused: connect.

Verify that your EAServer has a localhost:8080 listener as well as the host.domain:8080 listener.