Table 8-9 provides troubleshooting information for common mobile application development problems, especially those that may required a change to the Unwired Accelerator configuration. See the Unwired Accelerator Developer’s Guide for application development information.
Problem |
Try this |
---|---|
A Web application that was created for offline mode does not display on the PDA. The following error displays in the UWP.err file:
|
Check the following:
|
Attempted to change the application border
color in styles.xml, by setting |
The application border color is actually
set in the Page properties through Mobile Web Studio. See the Unwired
Accelerator Developer’s Guide for information
about editing Page properties. In the Page Properties window, you
must select “Enable Applications Border,” and
replace the default color |
Problems capturing Web applications that use Java script. |
Try using a more robust capture strategy, such as ActiveX (requires Windows). Another approach is to ignore the JavaScript errors (for example, you can turn off the error reporting in Internet Explorer during the capture process). Sometimes the errors display during capture, but not during playback. See the Unwired Accelerator Developer’s Guide for information about advanced capture strategies that might work. |
Not sure whether a new record was created or an existing record updated from BlackBerry for SAP |
The output from the new record is converted to a string and returned to the BlackBerry device. Select Logs from the trackwheel and scroll down to the item associated with the new record. If the sync was successful, the log will contain the string. |
The drop-down list feature in an application does not work on the BlackBerry device |
On the UA client, the value of a parameter always uses the default unless you assigned it to a personalization key. Unlike the BlackBerry browser, you can enter parameter values. Data for each item on the list is synchronized. |
Unable to access Portal Interface from a WAP browser |
The phone (user agent) is probably not listed in the UserAgentMapping.xml file.
|
Having problems capturing HTTPS applications |
Edit global.properties.xml (see Chapter 9, “Configuring Global Properties”):
See “Data confidentiality and integrity” for more information. |
Created a Web service application, but it does not show up on a Blackberry device |
Check the parameters and make sure the Enable Grid Rule check box is selected. Also, when you select Enable Grid Rule, you must select or define a content XSLT and provide input parameters. See the Unwired Accelerator Developer’s Guide for information about creating Web service applications. |
How do I use the ACX option when building portlets using a UNIX/Linux UA installation? |
To use the ACX option on UNIX when you create one-click capture applications, the ActiveX processing must be delegated to a remote Windows machine that has UA installed. Specifically:
|
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