Table 3-4 identifies common MobiLink setup problems and provides troubleshooting information.
Problem |
Try this |
---|---|
Deploying an application to MobiLink causes
a |
Check the Registry entry and verify |
Starting MobiLink server shows an ODBC error. |
Go to the ODBC Data Source Administrator and verify the uaml data source exists under the System DSN tab. Verify the properties for the uam1 data source are set correctly. |
Starting MobiLink server shows this message:
|
This indicates the X:\tmp\logs directory
does not exist. Creating the directory was a pre-installation requirement,
described in “Installing MobiLink server on Windows (optional)”. Create the directory to view
the |
MobiLink console shows that the SMSGateway connection is refused. |
In the configML.sql script, modify the SMSGateway (UASMS) and UAMAIL sections with the correct values, then execute configML.bat. See “Installing MobiLink server”. |
Push using UAMAIL does not work, or send e-mails to the clients. |
In the configML.sql script, modify the SMSGateway (UASMS) section with the correct values, then execute configML.bat. See “Installing MobiLink server.” |
Cannot connect to MobiLink |
If you changed any of the default MobiLink parameters in the startmlsrv.bat and mlservice.bat files, you must verify that the -x parameter is configured correctly and in sync in both files. You must then reinstall the Windows Service for MobiLink. |
Cannot see any messages in the MobiLink log file after selecting Mobile users | List Subscriptions | Select apps, and right clicking Device | Synchronize in Mobile Web Studio |
This typically indicates the ulxml.exe file is missing. You must install MSXML 4 Service Pack 2 as described in “Installing MobiLink server on Windows (optional)”. MSXML includes ulxml.exe, which is used to generate schema files for clients. |