BlackBerry Enterprise Server setup

Table 4-2 identifies common BlackBerry Enterprise Server (BES) setup problems and provides useful troubleshooting information.

Table 4-2: Troubleshooting BES problems

Problem

Try this

Unwired Accelerator cannot connect to the BlackBerry Desktop Manager

Verify that the BlackBerry Desktop Manager is version 3.6 SP3a, the version required by Unwired Accelerator.