This chapter offers suggestions for resolving various problems you may occasionally encounter in running Sybase IQ. Topics include:
For information on resolving issues related specifically to IQ multiplex servers, see the section “Multiplex server migration and failover” in Chapter 14, “Backup and Data Recovery” of the Sybase IQ System Administration Guide.
If you are unable to resolve the problem using the methods described here, you may find additional help from the Sybase online support Web site, MySybase. MySybase lets you search through closed support cases, latest software bulletins, and resolved and known problems, using a view customized for your needs. You can even open a Technical Support case online. (See the section “Reporting problems to Technical Support” for a list of the information to collect before opening a technical support case.)
MySybase can be used from most Internet browsers. Point your Web browser to Technical Documents and click MySybase for information on how to sign up for and use this free service.
