The following sections are primarily for troubleshooting communications problems on Windows and with Windows-based clients.
Network software involves several different components, increasing the likelihood of problems. Although we provide some tips concerning network troubleshooting here, the primary source of assistance in network troubleshooting should be the documentation and technical support for your network communications software, as provided by your network communications software vendor.
Also see the section “Diagnostic tools” for instructions on how to obtain information you can use in diagnosing various conditions, including those described in the following sections.