Chapter 4: Troubleshooting

SAP setup

Table 4-5 identifies common SAP connection problems and provides useful troubleshooting information.

**Table 4-5: Troubleshooting Unwired Accelerator problems**
Problem	Try this
port xxxx already in use	If you receive this error when running the installAvantGoServer script, the port number you specified is already in use by another service. Select a port that is not being used.
sync service does not start	If M-Business Server is installed on the same Linux server as Unwired Accelerator, then Unwired Accelerator must be shut down before installing and starting M-Business Server. Once M-Business Server has been started, restart Unwired Accelerator. Stop Unwired Accelerator using instructions in “Starting and stopping the system”, then restart the installAvantGoServer script as described in “Installing M-Business Anywhere server and client”.
M-Business Anywhere and Unwired Accelerator are not communicating	If you installed M-Business Anywhere server on a different Linux server than Unwired Accelerator: Verify that you modified gridlayout1.jsp correctly. Verify that you modified server.xml correctly. See “Configuring M-Business Anywhere” for correct settings.
Cannot use the Manage M-Business option from Mobile Web Studio	This most likely stems from a configuration problem. Check the following: Check the server.xml file to make sure the jdbc/agdb JNDI Datasource is configured properly for the container. Make sure M-Business Anywhere is running using the commands described in Table 2-3. If not, restart it.