Table 4-4 identifies common Answers Anywhere, and Answers Anywhere with SMS setup problems and provides troubleshooting information.
Problem |
Try this |
---|---|
port xxxx already in use |
If you receive this error when running the installAvantGoServer script, the port number you specified is already in use by another service. Select a port that is not being used. |
sync service does not start |
If M-Business Server is installed on the same Linux server as Unwired Accelerator, then Unwired Accelerator must be shut down before installing and starting M-Business Server. Once M-Business Server has been started, restart Unwired Accelerator. Stop Unwired Accelerator using instructions in “Starting and stopping the system”, then restart the installAvantGoServer script as described in “Installing M-Business Anywhere server and client”. |
M-Business Anywhere and Unwired Accelerator are not communicating |
If you installed M-Business Anywhere server on a different Linux server than Unwired Accelerator:
See “Configuring M-Business Anywhere” for correct settings. |
Cannot use the Manage M-Business option from Mobile Web Studio |
This most likely stems from a configuration problem. Check the following:
|
Receive exception in thread “main” java.lang.RuntimeException: |
At the command line, enter: chmod a+rw /dev/ttySO |
Receive error: javax.comm: Error loading javax.comm.properties! null |
Verify the modem is connected to the correct serial port and that it is specified in the javax.comm.properties and is being passed as command line to the script. If you still have a problem, install software minicom by entering: rpm -vv -i ftp://fr2.rpmfind.net/linux/fedora/core/3/i386/os/Fedora/RPMS/minicom-2.00.0-19.i386.rpm minicom -s This sets up the defaults. Change the device from /dev/modem to /dev/ttyS0,
or /dev/ttyS1, depending on which port the modem
is connected to, and save the default. When the device attempts
to connect to the modem, you should see Run the script with arguments the -serialPort /dev/ttyS0 or any /dev/ttyS1 based on which port the modem is connected to. |
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