Chapter 4: Troubleshooting

BlackBerry Enterprise Server setup

Table 4-2 identifies common BlackBerry Enterprise Server (BES) setup problems and provides useful troubleshooting information.

**Table 4-2: Troubleshooting BES setup problems**
Problem	Try this
Unwired Accelerator cannot connect to the BlackBerry Desktop Manager	Verify that the BlackBerry Desktop Manager is version 3.6 SP3a, the version required by Unwired Accelerator.