Troubleshooting the Unwired Accelerator setup  Troubleshooting the mobile device setup

Appendix B: Troubleshooting

Troubleshooting the M-Business Anywhere setup

Table B-2 identifies common M-Business Anywhere configuration problems and provides useful troubleshooting information.

Table B-2: Troubleshooting Unwired Accelerator problems

Problem

Try this

M-Business Anywhere and Unwired Accelerator are not communicating

If you installed M-Business Anywhere server on a different Windows server than Unwired Accelerator, verify that you modified these files correctly:

  • gridlayout1.jsp

  • server.xml

See “Configuring M-Business Anywhere” for correct settings.

Cannot use the Manage M-Business option from Mobile Web Studio

This most likely stems from a configuration problem. Check the following:

  • Check the server.xml file to make sure the jdbc/agdb JNDI Datasource is configured properly for the container as described in “Configuring server.xml”.





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