Table 3-1 identifies common installation and uninstall problems, and provides troubleshooting information
Problem |
Try this |
---|---|
The Unwired Accelerator installer stops with errors. |
The installer checks the following, and stops with errors if it encounters a problem.
You must fix the problem, and then restart the installer from the beginning. |
The Unwired Accelerator installer reports errors [CR #445501] |
Make sure you have a home directory, such as /usr/u/username, on the IBM POWER machine, otherwise Unwired Accelerator installer cannot find the location for UA 8.0 and reports errors. |
Conflict with JIT compiler |
The Tomcat JIT compiler may conflict with the IBM Linux POWER JIT compiler. Sybase recommends disabling the Tomcat JIT compiler:
|
MobiLink cannot connect with Adaptive Server Enterprise, and reports errors |
Check the MobiLink console and the $SYBASE/logs/ml.log file for error messages. Then correct the configuration, using information in “Installing MobiLink server on Windows (optional)”. |
After uninstalling Unwired Accelerator, UA databases or devices remain |
This could indicate that a lock is in place for the databases or devices. see the Adaptive Server Enterprise documentation for information about finding and removing the lock. |