Installer

Table 3-1identifies common installation problems and provides troubleshooting information

**Table 3-1: Troubleshooting installation problems**
Problem	Try this
During installation, you see a `configASA.err` listed in the config error files in the second to last window of the installer..	Windows 2000 is not a supported, nor certified, operating system on which to run UA 8.0. This error is caused when reg.exe is not found on your Windows 2000 machine. You must install reg.exe, then run the following scripts: createdsn.bat installasaodbc.bat configasa.bat This problem might also occur if you previously uninstalled ASA improperly, i.e. by deleting the ASA directory instead of using the uninstaller. You can find the instructions for installing reg.exe on the Microsoft support Web site.