The Unwired Accelerator onepage application is integrated with Answers Anywhere (Dejima).
Figure 5-4: Answers Anywhere architecture
Answers Anywhere must be customized for your environment to provide natural language search capability from SMS and e-mail:
SMS – CellularModemController (CMC) software provides an interface for Answers Anywhere to communicate with an SMS provider. Make configuration entries in the CMCConfig.properties file.
E-mail – a dedicated e-mail account provides an interface for Answers Anywhere to communicate with a POP3 e-mail server. Make configuration entries in the uadejima.properties file.
The Answers Anywhere (Dejima) software uses a preconfigured agent network, which includes general search commands and parameters, to search mobile applications. You cannot customize the default agent network, but you can create additional search synonyms for the mobile applications you create. Additionally, you can load a custom agent network if your enterprise has one.
An Unwired Accelerator user sends a request, such as “get employee list for Bob,” from a devices in either an SMS format, or in e-mail format to the dedicated e-mail account. Answers Anywhere authenticates the user through the repository, accesses the desired information in PortalDB using the agent network, and returns a response. Authentication can be through the roles established for Unwired Accelerator.
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