Troubleshooting SySAM

When you boot Replication Server with SySAM support, problems acquiring licenses or contacting the asset management software appear in the Replication Server error log file, <SERVERNAME>.log, located in your default install directory. For details on the SySAM daemon, see the lmgrd.log SySAM daemon log file, located at $SYBASE/$SYBASE_SYSAM/log

Table A-1 describes the SySAM error messages and suggests ways to correct common problems.

**Table A-1: SySAM error messages**
Message	Description	Action
`SYSAM: returned error code '...'` `SYSAM: There is no valid license for the Replication Server Product. Replication Server will continue to run, but please install a valid license by contacting Sybase Inc.`	Replication Server failed to check out a REP_SERVER license key from the SySAM daemon because of one of the following: SySAM daemon is not running. The license does not exist. You have not installed the most recent version of the license. The license is corrupt. Check lmgrd.log for more detail.	Start the SySAM daemon if it is not running. Request and install a valid REP_SERVER license if the REP_SERVER license: Does not exist Is expired Is corrupt
`SYSAM: returned error code '...'` `SYSAM: There is no valid 'REP_SSL' license. Replication Server will continue to run without this feature. Please install a valid license by contacting Sybase Inc.`	Replication Server failed to check out a REP_SSL license key from the SySAM daemon because of one of the following: SySAM daemon is not running The license does not exist You have not installed the most recent version of the license The license is corrupt Check lmgrd.log for more detail. In order to use SSL with Replication Server, Replication Server must check out both REP_SERVER and REP_SSL licenses.	Start the SySAM daemon if it is not running. Request and install a valid REP_SSL license if it: Does not exist Is expired Is corrupt
`SYSAM: Replication Server received a valid license.`	Replication Server checked out a valid REP_SERVER license.	None
`SYSAM: Replication Server received a valid 'REP_SSL' license.`	Replication Server checked out a valid REP_SSL license.	None