About this book

Audience

Map developers are targeted as the primary users of this book. The map developer who uses this book to manage EC Gateway™ must also be familiar with the contents of the installation guide.

How to use this book

This document describes how to use EC Gateway for Windows NT/2000 and is organized into the following chapters:

EC Gateway Documentation Set

This section describes the available documentation.

Cross-Platform Documentation The EC Gateway documentation set includes:

Related Documentation Other related documentation is available from New Era of Networks, Sybase, and IBM. Refer to other documentation from each of these companies for more detail about use of applications relevant to this product.

Other sources of information

Use the Sybase Getting Started CD, the SyBooks Bookshelf CD, and the Sybase Product Manuals web site to learn more about your product:

Sybase certifications on the Web

Technical documentation at the Sybase Web site is updated frequently.

StepsFinding the latest information on product certifications

  1. Point your Web browser to Technical Documents.

  2. Select Products from the navigation bar on the left.

  3. Select a product name from the product list and click Go.

  4. Select the Certification Report filter, specify a time frame, and click Go.

  5. Click a Certification Report title to display the report.

StepsCreating a personalized view of the Sybase Web site (including support pages)

Set up a MySybase profile. MySybase is a free service that allows you to create a personalized view of Sybase Web pages.

  1. Point your Web browser to Technical Documents.

  2. Click MySybase and create a MySybase profile.

Sybase EBFs and software maintenance

StepsFinding the latest information on EBFs and software maintenance

  1. Point your Web browser to the Sybase Support Page.

  2. Select EBFs/Maintenance. If prompted, enter your MySybase user name and password.

  3. Select a product.

  4. Specify a time frame and click Go. A list of EBF/Maintenance releases is displayed.

    Padlock icons indicate that you do not have download authorization for certain EBF/Maintenance releases because you are not registered as a Technical Support Contact. If you have not registered, but have valid information provided by your Sybase representative or through your support contract, click Edit Roles to add the “Technical Support Contact” role to your MySybase profile.

  5. Click the Info icon to display the EBF/Maintenance report, or click the product description to download the software.

Conventions

The following document conventions are used in this guide.

Text

Convention

Example

code

courier

<user ID> <password>

command line display

courier

The message successfully parsed.

command line entry

courier bold

NNFAD-t

command line prompt

courier

Enter the input file name:

If you need help

Each Sybase installation that has purchased a support contract has one or more designated people who are authorized to contact Sybase Technical Support. If you cannot resolve a problem using the manuals or online help, please have the designated person contact Sybase Technical Support or the Sybase subsidiary in your area.

For more information on Support Services, education, and consulting services, refer to the Customer Services Reference Guide.