Where to look for SySAM-related errors

All SySAM related errors are printed in the Adaptive Server errorlog. All SySAM-related messages are prefixed with "kernel SySAM:" in the Adaptive Server errorlog. For example:

<timestamp> kernel  SySAM: Failed to obtain 1 license(s)
for ASE_CORE feature from license file(s) or server(s).

If e-mail alerts are configured, recipients receive an e-mail whenever a SySAM event occurs.

You can always check the current state of SySAM licenses in Adaptive Server using the sp_lmconfig command. The output shows the current SySAM configuration and the status of each license.

If you are using a served license model, the license serve’s debug log located in the logs directory provides information about any license check-out issues.