This document assumes you have already installed Unwired Accelerator 8.0 and EBFs on Windows 2003 or XP, and have installed a Remedy AR system. Current EBFs include:
UA 8.0 with Remedy 6.0.x – requires EBF #13973
UA 8.0 with Remedy 7.0.x – requires EBF #14516
If you have not already installed these products, see the UA 8.0 Installation Guide and Release Bulletin, and Remedy AR system documentation.
You must set up the Remedy AR system server, and configure the CSI Remedy security provider to use integrated security. See “Configuring the Remedy AR System security provider”.
To use UA 8.0 with Remedy AR system Version 7.0.x,
install patch 4. See “Configuring for Remedy AR system version 7.0”.
This document also assumes that you are familiar with Remedy AR System and Web services.
