To use UA 8.0 with Remedy AR system version 7.0, apply patch 4 to version 7.0.x. See Remedy AR system documentation for specific procedures.
Applying patch 4 to Remedy AR system 7.0
Install patch 4 on Remedy 7.0.x (AR server, Admin GUI, and middle-tier).
Resave the existing Web services.
Flush the middle-tier cache.