Configuring for Remedy AR system version 7.0

To use UA 8.0 with Remedy AR system version 7.0, apply patch 4 to version 7.0.x. See Remedy AR system documentation for specific procedures.

StepsApplying patch 4 to Remedy AR system 7.0

  1. Install patch 4 on Remedy 7.0.x (AR server, Admin GUI, and middle-tier).

  2. Resave the existing Web services.

  3. Flush the middle-tier cache.