Web Monitor configures each alert in its own XML file, and registers the alert in the repository database. Alert exceptions are written in XML. See the ..\plugins\com.sybase.rap.appsvc\systemExceptionsSamples directory for sample exception files.
Creating a new exception
Click System Exceptions | New Exception.
Web Monitor inserts a new item in the list of system exceptions.
Replace the New Exception string in the Exception ID column with an appropriate Exception ID.
Replace the New Topic string in the Topic column with a short description of the exception.
Click the Details icon to open a configuration window.
Configure the exception.
Click the Details icon to close the definition.
Click the Save icon
Administrators can change or delete exceptions.
To change an exception’s status, click the check box in the Active column. Application services agents recognize only active exceptions.
To delete an exception, click the check box next to the exception, and click Delete Exception.
To change an exception, click the Details icon, change the rules, close the definition window, and save your changes.
Processing complex exceptions
You may need to increase the number of worker threads in the com.sybase.rap.appsvc plug-in
to process complex exceptions. See “Creating complex exceptions” for more information.
