Autoindexer does not index documents in the file directory

[CR #339901] The autoindexer does not index the documents you have in your file directory.

Workaround:

  1. Make file access permission changes to the <Autonomy_Install_Dir>/autoindexer file:

    cd <Autonomy_Install_Dir>/autoindexer/filters
    chmod 777 *.exe
    cd <Autonomy_Install_Dir>/autoindexer
    

    where <Autonomy_Install_Dir> is the location where you installed Autonomy.

  2. Clear out the runtime status files:

    cd <Autonomy_Install_Dir>/autoindexer/
    rm *dirstat* cd
    
  3. Stop and restart the autoindexer.