For the most up-to-date information on troubleshooting and technical tips, refer to Sybase's electronic services:
The Customer Service and Support (CS&S) World Wide Web page. To access the CS&S page:
Go to the Sybase Support home page:
http://support.sybase.com
Under the Support Services heading, click on Technical Documents, Solved Cases, or other links.
To view or download support information, you need a Web browser such as Netscape NavigatorTM that supports SSL (Secure Sockets Layer). If you are behind a firewall, your proxy server must also support SSL. Your browser must be configured to allow cookies.
Alternatively, you may use Sybase's customized support site,
http://my.sybase.com