Backup Server may issue an “Access denied” message when you try to dump to a device mounted from across a network, particularly if you started Backup Server from Sybase Central.
By default, all NT services are started by using the “LocalSystem” user account, which does not allow the service to access network-mounted drives, for example, NFS, NetWare, or NTFS mounts from other machines.
To work around this restriction, configure Backup Server to start with a regular user account, rather than the NT default account. The user should have the permission to access remote drives.
To start Backup Server with a regular user account:
Double-click the Services icon from the Control Panel.
Select the Backup Server to configure, and click the Startup button.
In the Log On As area, name the user in the This Account box to activate that option, type the user’s password, and confirm that password.
Click OK to exit the Services dialog box.
Click Close to exit Services.