Known Issues for Installation

Learn about known issues and apply workarounds for installing Adaptive Server.

Warning!

If you have multiple Sybase products installed in the same $SYBASE directory, uninstalling one of them may make other Sybase products inoperable. If this happens, you may need to uninstall and reinstall the inoperable products.

Table 1. Linux-specific installation issues
CR#	Description
551224	Running the installer in Chinese, Japanese or Korean returns a null pointer exception. Workaround: Before running the installer in Chinese, Japanese or Korean, set this environment variable:_JAVA_OPTIONS="-Dswing.systemlaf=javax.swing.plaf.metal.MetalLookAndFeel". For example, in: Bourne shell: export_JAVA_OPTIONS="Dswing.systemlaf=javax.swing.plaf.metal.MetalLookAndFeel" C-shell: setenv_JAVA_OPTIONS "-Dswing.systemlaf=javx.swing.plaf.metal.MetalLookAndFeel"
550861	Installation hangs before the pre-install summary panel appears. If the df command hangs, the installer will hang before the pre-install summary panel appears. Workaround: Execute strace -e statfs, statfs64 df to identify the NFS mounts that have a problem. Then execute umount -l <path> to unmount all trouble NFS mounts. Rerun the installer.

Table 2. Installation issues
CR#	Description
564480	SySAM plug-in missing from Sybase Central Workaround: None.
427275	Installing an ESD overlay with Unified Agent. The ESD overlay installation file does not replace the Unified Agent ARL.xml file. As a result, developer updates or changes to ARL.xml are not available because it has not been updated. Workaround: Rename the old ARL.xmlbefore you run the installer.