Known Issues for Installation

Learn about known issues and apply workarounds for installing Adaptive Server.

Warning!

If you have multiple Sybase products installed in the same $SYBASE directory, uninstalling one of them may make other Sybase products inoperable. If this happens, you may need to uninstall and reinstall the inoperable products.

Table 1. Windows-specific installation issues
CR#	Description
544399	Registering Adaptive Server plug-in during installation fails. [CR# 544399] The Adaptive Server plug-in on does not register automatically during the installation process. It must be registered manually. Workaround: Manually register the plug-in: Make sure Sybase Central or DBISQL is not running. Right click Taskbar, then select Task Manager > Processes . Look for scjview.exe or dbisql.exe. Select them if they are listed, and click End Process. Select Start > Search . Enter "cmd" in the search field, then right-click the resulting cmd.exe for Windows system \| select Run as... Administrator from the list. To register ASE plug-in execute: %SYBROOT%\ASEP\bin\registerASEP.bat then execute: %SYBROOT%\DBISQL\bin\dbisql.exe -Xregister aseisqlplugin11 "Adaptive Server Enterprise" com.sybase.aseisqlplugin.ASEISQLPlugin "%SYBROOT%\shared\lib\jconn3.jar:%SYBROOT%\shared\java\JComponents1100.jar:%SYBROOT%\DBISQL\lib\aseisqlplugin.jar:%SYBROOT%\DBISQL\lib\isql.jar:%SYBROOT%\DBISQL\lib\jlogon.jar:%SYBROOT%\DBISQL\lib\jodbc.jar:%SYBROOT%\DBISQL\lib\xml4j.jar:%SYBROOT%\DBISQL\lib\planviewer.jar:%SYBROOT%\DBISQL\lib\dsparser.jar:%SYBROOT%\DBISQL\lib\asa.jar:%SYBROOT%\DBISQL\lib\uaf-client.jar:%SYBROOT%\DBISQL\lib\jini-core.jar:%SYBROOT%\DBISQL\lib\jini-ext.jar:%SYBROOT%\DBISQL\lib\jmxremote.jar:%SYBROOT%\DBISQL\lib\jmxri.jar:%SYBROOT%\DBISQL\lib\commons-logging.jar:%SYBROOT%\DBISQL\lib\log4j-1.2.6.jar

Table 1. Windows-specific installation issues

CR#

Description

544399

Registering Adaptive Server plug-in during installation fails.

[CR# 544399] The Adaptive Server plug-in on does not register automatically during the installation process. It must be registered manually.

Workaround: Manually register the plug-in:

Make sure Sybase Central or DBISQL is not running. Right click Taskbar, then select Task Manager > Processes . Look for scjview.exe or dbisql.exe. Select them if they are listed, and click End Process.
Select Start > Search . Enter "cmd" in the search field, then right-click the resulting cmd.exe for Windows system | select Run as... Administrator from the list.

To register ASE plug-in execute:

%SYBROOT%\ASEP\bin\registerASEP.bat

then execute:

%SYBROOT%\DBISQL\bin\dbisql.exe -Xregister aseisqlplugin11 "Adaptive Server Enterprise" com.sybase.aseisqlplugin.ASEISQLPlugin "%SYBROOT%\shared\lib\jconn3.jar:%SYBROOT%\shared\java\JComponents1100.jar:%SYBROOT%\DBISQL\lib\aseisqlplugin.jar:%SYBROOT%\DBISQL\lib\isql.jar:%SYBROOT%\DBISQL\lib\jlogon.jar:%SYBROOT%\DBISQL\lib\jodbc.jar:%SYBROOT%\DBISQL\lib\xml4j.jar:%SYBROOT%\DBISQL\lib\planviewer.jar:%SYBROOT%\DBISQL\lib\dsparser.jar:%SYBROOT%\DBISQL\lib\asa.jar:%SYBROOT%\DBISQL\lib\uaf-client.jar:%SYBROOT%\DBISQL\lib\jini-core.jar:%SYBROOT%\DBISQL\lib\jini-ext.jar:%SYBROOT%\DBISQL\lib\jmxremote.jar:%SYBROOT%\DBISQL\lib\jmxri.jar:%SYBROOT%\DBISQL\lib\commons-logging.jar:%SYBROOT%\DBISQL\lib\log4j-1.2.6.jar

Table 2. Installation issues
CR#	Description
564480	SySAM plug-in missing from Sybase Central Workaround: None.
427275	Installing an ESD overlay with Unified Agent. The ESD overlay installation file does not replace the Unified Agent ARL.xml file. As a result, developer updates or changes to ARL.xml are not available because it has not been updated. Workaround: Rename the old ARL.xmlbefore you run the installer.