If the Cause of the Failure is Known

If the error logs or messages clearly indicate the cause of failure, and you do not believe your databases were damaged, you can attempt to fix the problem and re-run the upgrade immediately.

Perform the necessary actions to fix the problem.
For example, if the error log indicates that the upgrade failed because your existing databases do not contain enough space, use the alter database command to increase the available space.
You may need to shut down Adaptive Server.
Shutting down the server enables the installation program to start the server and re-run the upgrade session.
Run sybluster or restart the manual upgrade.
Select Upgrade if the cause of failure is unknown. Adaptive Server, and proceed with the upgrade.

If the upgrade process fails again, and you cannot determine the cause of failure, check the error log file to find out when and where the upgrade failed, and contact Sybase Technical Support.

By default, the log file is located in $SYBASE/$SYBASE_ASE/install/errorlog.