Before you contact Technical Support:
Review the error text.
Review the log file.
Run it again with system trace enabled.
Verify the version and revision number as well as your machine ID.
Syntax:
GridNode --version
Output:
Sybase IQ ETL Server(4.5.0.24797) Copyright – 2003 - 2008 Sybase, Inc. All rights reserved. Unpublished rights reserved under U.S. copyright laws. This product is the confidential and trade secret information of Sybase, Inc. Use, duplication or disclosure of the software and documentation by the U.S.Government is subject to restrictions set forth in a license agreement between the Government and Sybase, Inc. or other written agreement specifying the Government's rights to use the software and any applicable FAR provisions, for example, FAR 52.227-19.Copyright (c) Sybase, Inc. 2002-2006
Grid Node: Central Library V 1.0.0.0
Verify the available licenses.
Syntax:
GridNode --licenses
Output:
Sybase IQ ETL Server (4.5.0.24797) Copyright – 2003 - 2008 Sybase, Inc. All rights reserved. Unpublished rights reserved under U.S. copyright laws. This product is the confidential and trade secret information of Sybase, Inc. Use, duplication or disclosure of the software and documentation by the U.S. Government is subject to restrictions set forth in a license agreement between the Government and Sybase, Inc. or other written agreement specifying the Government's rights to use the software and any applicable FAR provisions, for example, FAR 52.227-19.Copyright (c) Sybase, Inc. 2002-2006 Grid Node -------------------------------------------------- Product ID: SybaseIQETLServer Machine ID: 9TuA+igB6298Hys= -------------------------------------------------- File: sybase_iq_etl_server.license Product: Sybase IQ ETL Server (SybaseIQETLServer) Version: 4.5 License: IQ ETL Platforms 4.5 Status: Valid