Toubleshooting Sybase ETL Server

Before you contact Technical Support:

1. Review the error text.

2. Review the log file.

3. Run it again with system trace enabled.

4. Verify the version and revision number as well as your machine ID.

   Syntax:

   GridNode --version
   

   Output:

   Sybase IQ ETL (4.1.0.676)
   Copyright © Sybase, Inc. 2002-2006
   Grid Node:
   Machine ID: 9TuH/ioF6Wt/Gig=
   

5. Verify the available licenses.

   Syntax:

   GridNode --licenses
   

   Output:

   Sybase IQ ETL (4.1.0.676)
   Copyright (c) Sybase, Inc. 2002-2006
   Grid Node:
   Product ID: Sybase IQ ETL 
   Machine ID: 9TuH/ioF6Wt/Gig=
   File: custom
   Product: Sybase IQ ETL
   Version: 4.1
   License: Enterprise Edition
   Status: Valid
   Expiration: