To prepare the support contact
Check the error text.
Check the log file.
Run again with system trace switched on.
Check the version and revision number as well as your machine identification.
Syntax:
GridNode --version
Output:
Sybase IQ ETL (4.1.0.676) Copyright © Sybase, Inc. 2002-2006
Grid Node:
Machine ID: 9TuH/ioF6Wt/Gig=
Check the licenses available.
Syntax:
GridNode --licenses
Output:
Sybase IQ ETL (4.1.0.676) Copyright (c) Sybase, Inc. 2002-2006
Grid Node:
Product ID: Sybase IQ ETL
Machine ID: 9TuH/ioF6Wt/Gig=
File: custom
Product: Sybase IQ ETL
Version: 4.1
License: Enterprise Edition
Status: Valid
Expiration: