The roles assigned to an agent are independent of the roles assigned to applications that may run inside the agent. This means you can create an agent that includes applications that require role “A,” but the agent is assigned role “B.” If another user of role “B” edits this agent and tries to preview the application of role “A,” they receive a permission denied error message.
Permission denied errors can occur in these areas:
Application preview in the Actions Delivery panel displays “Permission Denied” when the user is not in the same role as the application being previewed.
Application preview in the Rules panel displays “Permission Denied” if the user does not have the rights to view the application.
Role-based views of the rules criteria shows “Permission Denied” when selecting the application to which the user does not have access rights.
WARNING! When you preview an application and receive the error “Permission Denied,” the system disables the JavaScript Rules panel that is directly linked to the parsing of the previewed application.
| Copyright © 2005. Sybase Inc. All rights reserved. |
|
|
