Save As PDF fails on Windows 2003 Server

Saving as PDF using the Distill method fails at runtime on Windows 2003 Server. This problem is caused by a Group Policy that by default disallows installation of printers that use kernel-mode drivers. Kernel-mode drivers have access to system-wide memory, and poorly written drivers can cause system failures. To allow installation of kernel-mode drivers, follow these steps:

  1. Select Run from the Windows Start menu.

  2. In the Open box, type gpedit.msc and click OK.

  3. In the Group Policy console, expand Computer Configuration, Administrative Templates, and Printers.

  4. Disable “Disallow Installation of Printers Using Kernel-Mode Drivers.”

[CR 349868]