Performing channel, subchannel, and agent searches  Editing channels and subchannels

Appendix C: Setting Up Automatic Indexing and Search Functionality

Creating channels and subchannels

Channels and subchannels can be created only by an administrator working in Admin mode. You create channels and subchannels using a Manage Channels portlet. You can either add a Manage Channels portlet to a page of your choice, or use the portlet on the predefined Channel Search page.

StepsAdding a Manage Channels portlet to a page

  1. Log in to Portal Interface.

    1. Open a Web browser, and enter:

      http://HOSTNAME.DOMAIN:PORT/onepage/index.jsp
      

      Where machine_name is the name of the machine where the onepage Web application is installed. This displays the Portal Login page.

    2. Enter your member name and password, then click Sign In.

  2. Open the page group and page where you want to create the portlet, and click Add Portlet.

    NoteYou can only add portlets to your personal page groups and pages. See Chapter 10, “Building Pages,” and Chapter 4, “Building Portlets,” for instructions.

  3. When the Add Portlet window displays, select Search, select Manage Channels, then click Done.

StepsCreating channels

  1. On the page where you added the Manage Channels portlet, click the New button to the right of the Channels list box.

  2. In the Edit Channel window, enter a name for the channel.

  3. Select one or more roles (hold down the Ctrl key), then click the right-facing double arrow button to move those roles to the Assigned list.

  4. Click OK.

StepsCreating subchannels

  1. In the Manage Channels portlet, select a channel from the Available Channels list.

    NoteWhen you select a channel, wait for the portlet to refresh before continuing.

  2. Click New to the right of the Subchannels list.

  3. In the Edit Subchannel window, complete these fields:

  4. Click OK. You return to the Manage Channels portlet, and the new subchannel displays in the Subchannels list.





Copyright © 2004. Sybase Inc. All rights reserved. Editing channels and subchannels

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