Appendix F: Troubleshooting

ActiveX and portlet creation on UNIX

Description How can I use the ACX option when building portlets using a UNIX EP installation?

Solution To use the ACX option on UNIX when you create one-click capture portlets, the ActiveX processing must be delegated to a remote Windows machine that has EP installed. Specifically:

1. Install EP on a Solaris box. See the Enterprise Portal Installation Guide.

2. Install EP on a Windows machine. See the Enterprise Portal Installation Guide.

3. Edit global.properties.xml (see Appendix A, “Configuring Global Properties”) to:

   • Set the “acx” property to “remote”. On UNIX this property defaults to “none” and on Windows the default is “local.”

   • Set “acx.host” to the URL of the host (for example, http://tanguy.sybase.com:8080).

     The acx.servlet.url property should normally be left as is (default is /onepage/servlet/ACX).

   • Restart the UNIX EP installation.

   Now you can use the ACX option when building portlets using the UNIX EP installation. See “Building aggregated portlets”.

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