Different phases of Unwired Orchestrator are often done by different users:
Business Analysts understand the logic and flow of business processes but do not necessarily have in-depth technical knowledge. They build the business process model and then hand off the logical design of the process to technical analysts for deployment. Design is a good starting point for Business Analyst work.
Technical Analysts understand internal and external systems that control and execute the business processes. Configuration is a good starting point for Technical Analyst work.
Onsite Consultants are responsible for synergizing the expertise of Business Analysts and Technical Analysts to implement and manage a software solution such as Unwired Orchestrator. Planning is a good starting point for this work.