The routing component routes events to instances of business processes. Typical routing problems involve events that are valid but do not match the process definition. Check the NNSYMessageLog.nml for these types of errors.
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Problem |
Key-related data that is defined for the business process does not match what is in the receiving event data. |
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Resolution
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Ensure the keys are set properly. |
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Problem |
The values for key-related data in the receiving event data are not unique. |
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Resolution
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Ensure that the keys defined in the business process contain unique data when documents enter the runtime engine. |
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Problem |
Key-related data that is defined for the business process is not found in the receiving event data. |
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Resolution
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Ensure that the keys are set on required fields within the header or body of the data. Setting on optional fields can result in the information not being present in the runtime data. |
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