Managing and Monitoring Business Processes

The Server Instance Management Monitoring view provides tools to assist with managing and monitoring business processes running in persist mode. This view allows you to do the following:

Query a runtime instance to identify active, complete, and failed business processes.
View and filter a list of failed business processes for each runtime instance.
Select specific processes for which details of the error causing the business process failure can be reviewed.
Choose to remove or recover failed business processes.

The Server Instance Management Monitoring view provides a static view of a runtime instance, allowing the user to refresh the instances statistics on command. As a static view, the statistics and error information remain available to the user even after the user performs other functions from the Administration perspective. Unlike a property sheet, the Server Instance Management Monitoring view does not switch as the user clicks on other running instances. To view statistics and error information for other instances, the user must close the Server Instance Management Monitoring view and open it again for the next instance.

Notes:

A runtime instance must be running to view statistics using the Server Instance Management Monitoring view.

The view allows you to monitor and manage business processes running in persist mode. For additional information about persist and non-persist modes, see Transactionality and Errored Business Processes.

To open the Server Instance Management Monitoring view:

From the Administrative perspective, select Window > Show View > Other. The Show View dialog opens.
Expand the Orchestrator node.
Select the Server Instance Management Monitoring view and click OK.
If a runtime instance is highlighted in the Server Explorer, statistics for that instance are displayed. If a runtime instance is not highlighted, click to select the runtime instance for you want which statistics displayed in the view.

Right-click on a runtime instance and select Control > Statistics from the context menu. Statistics for the selected instance are displayed in the view.

The Server Instance Management and Monitoring view is divided into two sections: Statistics and Errors

Statistics

The name of the runtime instance for which statistics and errors are displayed is identified following the Statistics title.

Statistics: <runtime instance name>

Refresh Now	Click the Refresh Now button to refresh the statistics and errors displays on command.
Active	Displays the number of active business processes for the runtime instance at the most recent refresh.
Completed	Displays the number of completed business processes for the runtime instance at the most recent refresh.
Failed	Displays the number of failed business processes for the runtime instance at the most recent refresh.

Errors

Errors are displayed in table format for failed business processes.

Tips for viewing error information:

Click on a row in the table to select the row.
Columns in the table can be re-sized.
Use the horizontal and vertical scroll bars to navigate the table.
Hover over a cell in the table to view the entire contents of the cell in a popup.
Right-click on a row to access the Recover and Remove options from the context menu.

The following options are available from the view menu.

Recover	Choose the Recover option to recover the failed business process. You will be prompted to confirm your decision to recover the business process. After the recover action is complete, the row is removed from the Errors table upon refresh.
Remove	Choose the Remove option to remove the failed business process. You will be prompted to confirm your decision to remove the business process. After the remove action is complete, the row is removed from the Errors table upon refresh.
Zoom	Choose the Zoom option to view details about the error and failed business process in a popup window.
Filter by this Process Type	Filter the list by selecting a row and selecting the Filter by this Process Type option.
Filter by this Event Type	Filter the list by selecting a row and selecting the Filter by this Event Type option.
Remove Filter	Return to the complete Errors list, if a filter has been applied, by selecting the Remove Filter option.
Save	Save the Errors table to a text file by selecting the Save option. Name the text file (errors.txt is the default name) and choose the location to save the file. The text file can be archived or printed as needed.