Studio Installer fails to load on Pentium 4 machines

Studio Installer does not work on Pentium 4 machines running any Windows operating systems. An error occurs in java.exe when the Studio Installer attempts to install Sybase products on a Pentium 4 machine. The error message may be similar to one of the following:

On Dr. Watson for Windows NT:

An application error has occurred and an application error log is being generated. java.exe Exception: access violation90xc0000005), Address: 0x500bf974


Error: java.lang.ExceptionInInitializerError

at java.util.TimeZone.getDefault<>
at Logfile.printIn<>
at Installer.main<Compiled Code>

For a list of the products affected, a full description of the problem, and a workaround, see the Sybase Web site,3693,1013241,00.html.