If you experience issues with your SySAM license, read this section to find information that might help you troubleshoot licensing issues, or help you collect information that Technical Support can use to diagnose licensing issues. You can find more information about SySAM licensing on the SySAM Web site and in the SySAM Documentation.
You can enable logging by adding an entry to the PB.INI file with the following format, where N is 0, 1, or 2:
[pb] LogSySAM = N
The default value for LogSySAM is 0, which means no logging. Set the value to 1 for basic logging information, or 2 for full information. The log file is saved in the same directory as PB.INI and is named PB110_sysam.log. The file contains status information from the development environment, the details of the current license, and, if you set the SySAMTrace value in PB.INI, information from the SySAM API. Technical Support might ask you to set these values if you experience license problems.
The pb110_sysam.properties and PB110.lic files are installed in the same directory as PB.INI. These files contain information that might be useful to Technical Support. Do not edit these files unless directed to do so by Technical Support.
If you enter an unqualified server name, such as “myserver” as the license server name, it might not be found. Try a fully-resolved name, such as “myserver.mydomain.com.”
