Chapter 5: Uninstalling Enterprise Portal 6.0


Uninstalling Enterprise Portal 6.0

Before performing the uninstallation, go to $SYBASE/EAServer/Repository/WebApplication/onepage/config, and open global.properties.xml with any text editor. Locate and make note of the value for WorkRoot (the default is /tmp).

  1. Go to $SYBASE/uninstallers and execute EPUninstall.

  2. The uninstaller launches. The uninstaller:

    Click Next.

  3. The Uninstall Summary window shows:

    Click Next.

    If you are uninstalling a typical installation, go to step 6.

  4. In the next window, enter the connection information for the EAServer you are uninstalling.

    Select the installation location of the EAServer from the “Select Install Location” drop-down menu.

    Or, you can select “Specify Manually” to enter the installation location of EAServer manually.

    Once you select the EAServer, these fields are filled in automatically:

    Enter:

    Click Validate to verify the information entered is correct. If it’s not, you receive an error message.

    Click Next if all the information entered is correct.

  5. In the next window, enter the database server and Security database owner connection information:

    Click Next.

  6. The window shows a series of messages about the progress of the uninstallation.

    You see a window saying, “In addition to the following products being uninstalled, Enterprise Portal will be undeployed from the Application Server and Database Server that was selected.”

    NoteIf the installer hangs for longer than five minutes, do not close the uninstaller. To continue the uninstallation, manually stop EAServer. The uninstallation continues. See “Starting and stopping EAServer”.

  7. The Installer Events Report window appears. In the Installer Event box, the installer events are listed. Select the event title to view an expanded description in the Event Description box.

    The Log File Location box shows the location of the uninstall log file.

    Click Next.

  8. The next window shows the uninstall summary. Read the summary, and click Next.

  9. In the next window, click Finish to exit the uninstaller.