About this book

Audience

This book is for the system administrator who is responsible for installing and configuring e-Biz Impact™.

How to use this book

This book contains these chapters:

Related documents

e-Biz Impact documentation The following documents are available on the Sybase® Getting Started CD in the e-Biz Impact product container:

e-Biz Impact online documentation The following e-Biz Impact documents are available in PDF and DynaText format on the e-Biz Impact SyBooks CD:

Adaptive Server Anywhere documentation The e-Biz Impact installation includes Adaptive Server® Anywhere, which is used to set up a Data Source Name (DSN) used with e-Biz Impact security and authorization. To reference Adaptive Server Anywhere documentation, go to the Sybase Product Manuals Web site at Product Manuals, select SQL Anywhere Studio from the product drop-down list, and click Go.

Notethe SyBooks Installation Guide on the Getting Started CD, or the README.txt file on the SyBooks CD for instructions on installing and starting SyBooks.

Other sources of information

Use the Sybase Getting Started CD, the SyBooks CD, and the Sybase Product Manuals Web site to learn more about your product:

Sybase certifications on the Web

Technical documentation at the Sybase Web site is updated frequently.

StepsFinding the latest information on product certifications

  1. Point your Web browser to Technical Documents.

  2. Select Products from the navigation bar on the left.

  3. Select a product name from the product list and click Go.

  4. Select the Certification Report filter, specify a time frame, and click Go.

  5. Click a Certification Report title to display the report.

StepsFinding the latest information on component certifications

  1. Point your Web browser to Availability and Certification Reports.

  2. Either select the product family and product under Search by Product; or select the platform and product under Search by Platform.

  3. Select Search to display the availability and certification report for the selection.

StepsCreating a personalized view of the Sybase Web site (including support pages)

Set up a MySybase profile. MySybase is a free service that allows you to create a personalized view of Sybase Web pages.

  1. Point your Web browser to Technical Documents.

  2. Click MySybase and create a MySybase profile.

Sybase EBFs and software maintenance

StepsFinding the latest information on EBFs and software maintenance

  1. Point your Web browser to the Sybase Support Page.

  2. Select EBFs/Maintenance. If prompted, enter your MySybase user name and password.

  3. Select a product.

  4. Specify a time frame and click Go. A list of EBF/Maintenance releases is displayed.

    Padlock icons indicate that you do not have download authorization for certain EBF/Maintenance releases because you are not registered as a Technical Support Contact. If you have not registered, but have valid information provided by your Sybase representative or through your support contract, click Edit Roles to add the “Technical Support Contact” role to your MySybase profile.

  5. Click the Info icon to display the EBF/Maintenance report, or click the product description to download the software.

Conventions

The formatting conventions used in this manual are:

Formatting example

To indicate

command names and method names

When used in descriptive text, this font indicates keywords such as:

  • Command names used in descriptive text

  • C++ and Java method or class names used in descriptive text

  • Java package names used in descriptive text

myCounter variable

Server.log

myfile.txt

User Guide

Italic font indicates:

  • Program variables

  • Parts of input text that must be substituted

  • File names

  • Book titles

sybase/bin

Directory names appearing in text display in lowercase unless the system is case sensitive.

A forward slash (“/”) indicates generic directory information. A backslash (“\”) applies to Windows users only.

File | Save

Menu names and menu items display in plain text. The vertical bar indicates how to navigate menu selections, such as from the File menu to the Save option.

create table

table created

Monospace font indicates:

  • Information that you enter on a command line or as program text

  • Example output fragments

Accessibility features

This document is available in an HTML version that is specialized for accessibility. You can navigate the HTML with an adaptive technology such as a screen reader, or view it with a screen enlarger.

For information about how Sybase supports accessibility, see Sybase Accessibility. The Sybase Accessibility site includes links to information on Section 508 and W3C standards.

If you need help

Each Sybase installation that has purchased a support contract has one or more designated people who are authorized to contact Sybase Technical Support. If you cannot resolve a problem using the manuals or online help, please have the designated person contact Sybase Technical Support or the Sybase subsidiary in your area.