EC Gateway™ users are the primary audience for this book. If you use this book to manage the EC Gateway Operations Viewer, you should also be familiar with the contents of the EC Gateway Reference Guide.
This document describes how to use the EC Gateway Operations Viewer, which monitors operations of the EC Gateway product. Typically, the person monitoring these operations is a business operations staff person who is in a remote location from where EC Gateway is running.
This book is organized into the following chapters:
Chapter 1, “Getting Started” provides information on how to run the product, change passwords, and modify a user’s privileges.
Chapter 2, “Configuring the EC Gateway Operations Viewer” shows you how to configure EC Gateway Operations Viewer, and how to set up trading partners and trade agreements.
Chapter 3, “Administrative Process” provides information on logs, creating reports, and archiving and restoring files.
This section describes the available documentation.
Cross-platform documentation The EC Gateway Operations Viewer documentation set includes:
Installation Guide
Reference Guide
Feature Guide
Related documentation Other related documentation is available from New Era of Networks, Sybase, and IBM. Refer to other documentation from each of these companies for more detail about use of applications relevant to this product.
Use the Sybase Getting Started CD, the SyBooks Bookshelf CD, and the Sybase Product Manuals web site to learn more about your product:
The Getting Started CD contains release bulletins and installation guides in PDF format, and may also contain other documents or updated information not included on the SyBooks Bookshelf CD. It is included with your software. To read or print documents on the Getting Started CD, you need Adobe Acrobat Reader, which you can download at no charge from the Adobe Web site using a link provided on the CD.
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To access the Product Manuals Web site, go to Product Manuals.
Finding the latest information on EBFs and software
maintenance
Point your Web browser to the Sybase Support Page.
Select EBFs/Maintenance. If prompted, enter your MySybase user name and password.
Select a product.
Specify a time frame and click Go. A list of EBF/Maintenance releases is displayed.
Padlock icons indicate that you do not have download authorization for certain EBF/Maintenance releases because you are not registered as a Technical Support Contact. If you have not registered, but have valid information provided by your Sybase representative or through your support contract, click Edit Roles to add the “Technical Support Contact” role to your MySybase profile.
Click the Info icon to display the EBF/Maintenance report, or click the product description to download the software.
Creating a personalized view of the Sybase web
site (including support pages)
Set up a MySybase profile. MySybase is a free service that allows you to create a personalized view of Sybase web pages.
Point your web browser to Technical Documents.
Click MySybase and create a MySybase profile.
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