If the installation or upgrade session fails after you start Adaptive Server, try using Sybase Central to shut down the server. If Sybase Central cannot shut down the server, use the shutdown command:
From Windows, go to the MS-DOS command prompt window.
Start isql and connect to Adaptive Server:
%SYBASE%\%SYBASE_OCS%\bin\isql -Usa -P -Sserver_name
Where:
%SYBASE% – is the Sybase installation directory
server_name – is the name of your Adaptive Server
Shut down Adaptive Server using the shutdown with nowait command. Using the with nowait option stops the Adaptive Server immediately, without waiting for currently executing SQL statements to finish:
1> shutdown with nowait 2> go
If you cannot connect to Adaptive Server with isql,
or if the shutdown with nowait command fails,
use the Task Manager (press Ctrl+Alt+Del) or a
Windows process monitoring utility, (for example, the pview.exe program
included with the Microsoft Toolkit), to stop the Adaptive Server
process.