Availability requirements

Record the times users need to access databases, as well as maximum acceptable down time, as in the following example:

Database name

Operational hours

Maximum downtime

General comments

TRD

07:00 – 23:00 Mon to Fri

5 min

CIS

07:00 – 23:00 Mon to Fri

15 min

ACT

07:00 – 21:00 Mon to Sat

5 min

MKT

07:00 – 20:00 Mon to Fri

30 min