Description After you enter you user name and password to log in to Portal Studio, you see a mostly blank screen prompting you to enter the user name and password again and you see in this text in the status bar:
User: HARDCODED Resource: HARDCODED Company: HARDCODED
Solution1 Configure the browser to accept cookies.
In Internet Explorer, select Tools | Internet Options.
In the Internet Options window, select the Privacy tab, then click Advanced.
Verify that the options are set to accept cookies. Click OK to exit the window.
Click OK to close the Internet Options window.
Solution 2 Change the Web container’s proxy settings. During container login, the Web container uses HTTP 302 redirects to display the login form, authenticate the user, then take the browser to protected content. A cookie must be passed along with these 302 redirects, so it important that the Web container be configured so that the 302 redirects appears to be identical to the URL address that set the cookie.
Start and connect to Jaguar Manager.
Once you connect, select Jaguar Manager | Servers.
Right-click Jaguar and select Server Properties.
When the Server Properties window displays, select the HTTP Config tab.
In the Domain Name field, enter the host name + domain.
Verify that the Proxy HTTP Port and the Proxy HTTPS Port match the listeners configured for EAServer (Jaguar) and in global.properties.xml.
Click OK.
Right-click Jaguar and select Refresh to implement any changes you made.
Select File | Exit to close Jaguar Manager.
Solution 3 Remove any special characters from the host name or domain name. Some browsers cannot properly store and retrieve cookies for a site with special characters in the site’s name, so the browser never sends back cookies to that site.
Change the name of the machine, or change the browser’s character encoding to a character set that does contain special characters.
