This appendix provides troubleshooting tips for problems that you may encounter when using Component Integration Services. The purpose of this chapter is:
To provide enough information about certain error conditions so that you can resolve problems without help from Technical Support
To provide lists of information that you can gather before calling Technical Support, which will help resolve your problem quickly
To provide you with a greater understanding of Component Integration Services
Error Messages and the Troubleshooting Guide should also be used for troubleshooting. While this appendix provides troubleshooting tips for most frequently asked Component Integration Services questions, Error Messages lists all error messages with a one-line recovery procedure; the Troubleshooting Guide provides tips on SQL Server problems that are not specific to Component Integration Services.
For the most up-to-date information on troubleshooting and technical tips, refer to Sybase’s electronic services. See “Other sources of information”.