If installation fails after the installer creates files

If the installation program quits while Adaptive Server is being configured, perform the following steps:

  1. View the contents of the log file generated by Adaptive Server. For default error log locations, see Table 9-3.

  2. Take any suggested actions to correct the problem.

  3. If the installation fails after the installation program has created any operating system files, such as the master device or system procedures device files, delete those files.

  4. If the installation fails after the installation program boots the Adaptive Server that you are attempting to install, shut down that server. Follow the procedure under “Stopping Adaptive Server” before performing step 5.

  5. Use asecfg to restart the configuration.

If Adaptive Server or SQL Server fails the pre-upgrade test, sqlupgrade displays:

Server SERVER_NAME failed preupgrade eligibility test. See log for more information.
  1. From the Upgrade window, select Exit.

  2. Examine the log file created in the $SYBASE/$SYBASE_ASE/init/logs directory to find out why Adaptive Server or SQL Server failed the pre-upgrade eligibility test.

    If the log contains messages about insufficient space in sybsystemprocs, follow the instructions in “Increasing the size of the sybsystemprocs database” to correct the problem.

    After you resolve any problems, shut down Adaptive Server or SQL Server and use sqlupgrade to complete the upgrade session.