Caching problems for portlet chart types

[CR #341161] Static image caching in your browser can cause click-across events from charts to not get delivered to portlets that are set up to listen for these events.

[CR #340297] When editing a charting portlet in Portal Studio, including changing its type, caching may prevent you from seeing saved changes until you view the portlet in Portal Interface.

Workaround: In both cases, either turn off all caching, or for only the location where the chart images are stored:

  1. In Jaguar Manager, expand the Servers folder and right-click the Jaguar tree node.

  2. Select Server Properties, and on the Static Page Caching tab:

    1. Unselect the “Enable Static Page Caching” check box so that static pages or items are not cached, or

    2. Enter the following in the “Exclude WebApp Files” text box to prevent caching of only the items stored in the /onepage/jspfilter directory:

      (onepage/jspfilter, *.*)
      
  3. Restart EAServer, or select “Refresh Static Cache” from the Jaguar Manager File menu.