Chapter 10: Troubleshooting

Installing Unwired Orchestrator

If the Unwired Orchestrator installation fails, check the eas.log file for deployment, configuration, UOCache, or MessageService errors.

To correct deployment or configuration errors

1. Using a command line utility, change to the following directory:

   <installation directory>\Orch-5_2\install_data

2. Run the Unwired Orchestrator deployment and configuration script:

   Table 10-1: Deployment/configuration scripts

   Platform	Script
   Windows	ConfigJaguarUO.cmd
   Solaris	ConfigJaguarUO.sh

3. Check the <installation directory>\installLogs\config_eas.log file for additional errors.

To correct UOCache or MessageService errors

1. Using a command line utility, change to:

   <installation directory>\Orch-5_2\install_data

2. Run the Unwired Orchestrator configuration clean-up script:

   Table 10-2: Configuration clean-up scripts

   Platform	Script
   Windows	CleanupConfigUO.cmd
   Solaris	CleanupConfigUO.sh

3. Run the Unwired Orchestrator deployment and configuration script:

   Table 10-3: Deployment/configuration scripts

   Platform	Script
   Windows	ConfigJaguarUO.cmd
   Solaris	ConfigJaguarUO.sh

4. Check the <installation directory>\installLogs\config_eas.log file for additional errors.

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