Unwired Accelerator log files are useful for troubleshooting problems. You may have to enable the Trace option to capture detailed information. Typically, Unwired Accelerator and Installer log files are found in %SYBASE%\logs. These log files are especially useful for troubleshooting problems with Remedy applications:
uwp.err – error log for Universal Window player (UWP), the navigation and playback component of Mobile Web Studio. Look for SOAP faults that arise during Web service calls.
uwp.trc – trace log for UWP. This file is empty unless trace is enabled. See the UA 8.0 Administration Guide for information about enabling trace.
Additionally, Tomcat log files may include useful information. Tomcat log files are typically located in:
%SYBASE%\tomcat\logs\localhost_log<date>
Look for errors or status.
