InstallShield may stop responding, and display this message:
Please wait while the installer checks your system information.
There are two known causes:
[CR #404068] The JRE used by InstallShield is in conflict with ClearCase.
Workaround: Turn off ClearCase before installing Adaptive Server Enterprise. See your ClearCase administrator for details. You can turn ClearCase back on after installation.
[CR #402530] NFS-mounted device is inaccessible because the remote server
is not responding. Verify this by executing df
-P
from a command prompt. You may instead see
a message similar to: NFS3 server not responding
still trying
.
Workaround: Unmount the inaccessible device and retry the installation. You may need to restart the server.
You cannot use these workarounds on a 64-bit hardware
system. There are no workarounds for the 64-bit systems.