Additional BES configuration

[CR #445712] The following procedure is missing from “Installing RIM BlackBerry Server” on page 16. You may need to make additional BES configuration changes.

If you are using BES in your Unwired Accelerator configuration, you may need to configure how the Mobile Data Service manages Web requests from handhelds. If BES is managing the connection between UA and the mobile device, and cookies are not enabled, the connection between UA and the mobile device may be dropped with a “Permission denied” error. Cookies must be enabled to maintain the connection between UA, BES, and the mobile device.

See the RIM documentation for complete information and instructions. The procedure for this is summarized below.

StepsConfiguring how MDS manages Web requests from handhelds

  1. In the BlackBerry Manager, right-click a server, and select Mobile Data Service Properties.

  2. On the HTTP tab, select the Allow the Mobile Data Service to Handle HTTP Cookie Storage check box, and click OK.